FAQ

Frequently Asked Questions

General

What are the minimum system requirements for AudioSwift?

AudioSwift works from macOS 10.11.6 and up. Force Touch support requires a compatible trackpad. Touch Bar support requires macOS 10.12.2 or newer. For Lightroom: macOS 10.12+, Lightroom 6+ Classic CC, and the plugin MIDI2LR installed. Check out MIDI2LR requirements.

Does AudioSwift work with macOS Mojave or Catalina?

Yes, it works with both macOS 10.14 Mojave and 10.15 Catalina. Read more on how to install it on Mojave or Catalina.

What trackpads are supported?

AudioSwift works in MacBooks, MacBooks Air and MacBooks Pro with built in multitouch trackpads. It also works with the Magic Trackpad 1 and the Magic Trackpad 2.

What DAWs are supported?

In Mixer Mode, AudioSwift is currently supported with Logic Pro, Pro Tools, Ableton Live, Reaper, Cubase and Studio One. In Trigger, Scale, XY and Slider Modes, it works with any DAW using general MIDI standards just like any MIDI controller.

What is the license policy? On how many computers can I use AudioSwift?

Each license key code is intended for a single user and cannot be shared. You may install and use the AudioSwift license key code you purchased in all computers that you’re the main user of. So for example you can use it in your studio desktop computer and in your laptop. Other users must have their separate license key code. To buy multiple licenses, please click here.

How long is the free trial demo?

The free trial demo is a full version of AudioSwift that can be used for 15 days.

Does it support Force Touch?

Yes. By applying pressure, AudioSwift sends aftertouch MIDI messages in Trigger, Scale, and XY controller modes. It requires Force Touch trackpads and macOS 10.11 or newer.

Does it support MacBook Pros with Touch Bar?

Yes. At the Touch Bar you will have quick access to the controller modes menu and the transport section. It requires macOS 10.12.2 or newer.

Is there a Windows version?

No. AudioSwift in currently only supported on Mac.

Do you offer volume discounts?

Yes. If you buy 2-4 licenses you get 15% off. For 5-9 licenses get 30% off. For 10 and up get 50% off. To buy multiple licenses please click here.

Where is the user guide? Where can I learn how to use AudioSwift?

You can find the user guide and video tutorials in our Tutorials section.

Can I use two trackpads or a trackpad plus a Magic Mouse?

Yes, but only one of the devices will be the MIDI controller at a time.

Troubleshooting

Why won’t AudioSwift open? Why the icon disappears from the menu bar?

If you’re on Mojave or Catalina, when you try to open the app, the icon will appear in the menu bar and then it will disappear quickly. Follow these steps before running the app for the first time.

Why can’t I use the mouse pointer when AudioSwift is on?

In order for AudioSwift to work properly, the mouse pointer is frozen to avoid accidental clicks and dragging over other apps.

Why do the plugin windows disappear when turning on AudioSwift with Ableton Live?

When AudioSwift is on, it becomes the key app on screen and Ableton Live loses its focus. Ableton Live hides all third party plugin windows when this happens. They come back when AudioSwift is turned off. This is an Ableton Live issue that doesn’t happen with other DAWs.

Why don’t the sends, jog wheel, or master fader controllers seem to work in my DAW?

The sends, jog wheel and master fader are only available on certain DAWs. Please make sure to watch our tutorials for the DAW you’re using.

Lightroom

Does it work with Wacom Tablets?

No, it doesn’t. AudioSwift only works with a trackpad. The Wacom tablet can still be used as a pointer device while AudioSwift is not activated.

Does it work with photo or video editing apps other than Lightroom?

Only with Final Cut Pro X. AudioSwift sends standard MIDI messages and the app receiving them should be MIDI compatible, or otherwise it doesn’t work.

Why some Lightroom keyboard shortcuts don’t work properly with AudioSwift?

Since AudioSwift is the key app on screen when it’s on, and because there are some known issues between MIDI2LR and Lightroom, some keyboard shortcuts won’t work with MIDI commands, like for example copy and pasting settings between photos.

Blog
Tips & Tricks

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macOS Catalina Compatibility

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Uncategorized

Press Kit

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